FAQ

Processing time: Orders are typically processed (verified, quality-checked, packaged) within 24–48 hours.

Shipping/delivery time: Varies by country — from a few days to a few weeks depending on your location and chosen shipping method.

Please note delays may occur due to customs, local postal services, or other unforeseen factors.

-Store jewelry in a dry, clean place (e.g. a soft pouch or box) to reduce scratching or tarnishing.
-Avoid exposure to harsh chemicals (perfume, chlorine, cleaning agents).
-Clean gently with a soft cloth; avoid abrasive materials.

We accept major debit and credit cards, and also support PayPal, Apple Pay, Google Pay, and other popular digital wallets (depending on your region)

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Billing is done in supported currencies (USD, CAD, EUR, or local equivalent, where available). If your card uses a different currency, your bank will convert it as per its exchange rate.

You may return or exchange most items within 30 days of receipt.
To be eligible, the item must be unused, in its original condition, and in its original packaging.
You will need proof of purchase (receipt or order confirmation).
Once we receive and inspect your return, we will notify you of approval or rejection of your refund.