Terms of Service

Terms of Service

Welcome to WristRoc. These Terms of Service (“Terms”) govern your use of our website, services, and the purchase of our jewelry pieces. By accessing or purchasing from WristRoc, you agree to these Terms. Please read them carefully.

1. General Information

WristRoc is a purveyor of luxury jewelry. All content, images, designs, and intellectual property displayed on this website are owned by WristRoc and may not be copied, reproduced, or distributed without written consent.

2. Eligibility

By using this site, you confirm that you are at least 18 years old or are accessing our services with the supervision and consent of a parent or legal guardian.

3. Orders & Acceptance

  • All orders are subject to acceptance and availability.

  • WristRoc reserves the right to refuse or cancel any order at our discretion (e.g., due to product unavailability, errors in product details, or suspected fraudulent activity).

  • Once an order is confirmed, you will receive an email acknowledgment.

4. Pricing & Payment

  • All prices are listed in the currency displayed at checkout and include applicable taxes unless otherwise stated.

  • We accept major credit cards, debit cards, and secure online payment methods.

  • WristRoc reserves the right to adjust pricing at any time without prior notice.

5. Shipping & Delivery

  • Shipping timeframes are provided as estimates and may vary due to factors beyond our control (e.g., customs, courier delays, local regulations).

  • Please refer to our Shipping Policy for full details.

6. Returns & Exchanges

  • Due to the nature of luxury jewelry, returns and exchanges are accepted only under the conditions outlined in our Returns & Refunds Policy.

  • Items must be unworn, undamaged, and returned in their original packaging.

7. Product Authenticity & Care

  • Every WristRoc piece is crafted with precision and inspected for quality.

  • Slight variations in colour, texture, or finish may occur, reflecting the individuality of each piece.

  • Care instructions are provided to preserve the beauty and longevity of your jewelry.

8. Intellectual Property

All trademarks, logos, photography, text, and designs featured on the WristRoc website are the exclusive property of WristRoc. Unauthorized use is strictly prohibited.

9. Limitation of Liability

  • WristRoc will not be held liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • To the fullest extent permitted by law, our liability shall not exceed the purchase price of the item in question.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which WristRoc operates. Any disputes will be subject to the exclusive jurisdiction of the local courts.

11. Changes to Terms

WristRoc reserves the right to update or modify these Terms at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated Terms.

By choosing WristRoc, you are engaging with a brand that values trust, craftsmanship, and timeless elegance. We thank you for being part of our journey.

Frequently Asked Questions


Processing time: Orders are typically processed (verified, quality-checked, packaged) within 24–48 hours.

Shipping/delivery time: Varies by country — from a few days to a few weeks depending on your location and chosen shipping method.

Please note delays may occur due to customs, local postal services, or other unforeseen factors.

-Store jewelry in a dry, clean place (e.g. a soft pouch or box) to reduce scratching or tarnishing.
-Avoid exposure to harsh chemicals (perfume, chlorine, cleaning agents).
-Clean gently with a soft cloth; avoid abrasive materials.

We accept major debit and credit cards, and also support PayPal, Apple Pay, Google Pay, and other popular digital wallets (depending on your region)

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Billing is done in supported currencies (USD, CAD, EUR, or local equivalent, where available). If your card uses a different currency, your bank will convert it as per its exchange rate.

You may return or exchange most items within 30 days of receipt.
To be eligible, the item must be unused, in its original condition, and in its original packaging.
You will need proof of purchase (receipt or order confirmation).
Once we receive and inspect your return, we will notify you of approval or rejection of your refund.